CUSTOMERS

Bring Your Customers Into the World of Digital

Make the experience of supplying or buying from you world-class and effortless with the M2X Customer Portal.

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M2X Customer Portal

The Customer Portal gives customers self-service access to enter and edit bookings, manage locations, view PODs, track and trace shipments, view transport pricing, manage internal users, print consignment notes and labels, and receive real-time status updates.

Modern Convenience

Customers can access the portal 24/7 from any device with an internet connection.

Self-service, Real-time Efficiency

Customers can enter and edit bookings, manage locations, and track shipments without having to send emails, texts and make phone calls.

Expected Transparency

Customers have visibility over their transport operations, including pricing, PODs, and shipment status.

Control and Access

Customers can manage their own internal users and locations, having the ability to invite new users and grant access to the portal.

FEATURES

Powerful tools for your customers

Explore some of the powerful customer management features within the M2X Customer Portal.

Real-time Status Updates

Customers can receive status updates on their shipments through the portal.

Consignment Note & Label Printing

Customers can print consignment notes and labels from within the portal.

User Management

Customers can manage their own users, including adding and removing access.

Transport Pricing

Customers can view transport pricing for different routes and services.

Booking Management

Customers can enter new bookings, edit existing bookings, and cancel bookings.

Location Management

Customers can add, edit, disable, and review their own location database.

POD Management

Customers can view PODs for delivered bookings.

Track & Trace

Customers can track the status of their shipments in real-time.

How it works

Login

Securely access the portal with unique credentials.

Create Bookings

Easily input all relevant details (pickup/delivery addresses, product information, special instructions, etc.) and create orders.

View & Edit Bookings

Keep track of current and past bookings and easily modify details as needed.

Track Shipments & View POD's

Monitor the progress of shipments in real-time and access proof of delivery (POD) for completed deliveries.

Manage Users

Customer portal administrators can add new users, assign permissions, and ensure that the right team members have access to the information they need.

Manage Locations

Add, edit, or remove locations to keep these up-to-date and ensure accurate delivery information.

CONNECTED ECOSYSTEM

More Than Just a Customer Portal,Your Window into the Supply Chain

The M2X Customer Portal is part of a comprehensive ecosystem that connects customers into the supply chain. This seamless integration ensures everyone has the information they need, when they need it.